Om Flyhjælp

Fra start-up til international vækstvirksomhed

Flyhjælp blev startet op af 3 unge kammerater fra Odense i 2014 og er i dag vokset til 40 medarbejdere, som sidder på et stort og lyst kontor ved Kløvermarken i København. Det var ikke kun i Danmark, at der var brug for Flyhjælp, hvorfor virksomheden ekspanderede til Sverige og Norge i 2017 under navnene Flyghjälp og Flyhjelp. I slutningen af 2019 besluttede de sig også for at ekspandere til Finland under navnet Lentoapu. 

Efter stor succes med udvidelsen til de nye lande, har Flyhjælp planlagt yderligere 2 ekspansioner, hvorfor der i den kommende tid er behov for dygtige og engagerede folk. Du kan læse mere om virksomheden her.

40 af Flyhjælps medarbejdere samlet til Flyhjælps præsentation af deres mission og vision. Februar 2019

Ledige stillinger

Flyhjælp opslår løbende fuldtids- og deltidsstillinger samt internships inden for både jura, kundeservice, økonomi, marketing og programmering. Ligeledes har du også muligheden for at søge nogle af vores uopforderet stillinger, da vi løbende udvider og har brug for nye kollegaer. Hvis du søger en specifik afdeling, så brug da det opslag og ellers er du velkommen til at bruge det generelle opslag med uopforderet ansøgninger. Spørgsmål vedr. virksomheden og stillinger kan stilles til [email protected], vi modtager dog ikke uopforderet ansøgninger på denne mail.

We bring justice to travellers – Welcome onboard!

Flyhjælp is looking for Danish-speaking case workers to work with litigation and enforcement (retssager). We are looking for both part-time and full-time colleagues and we hire continuously, for example with start May 1st or June 1st.

Flyhjælp is a highly specialized debt-collection agency who helps air passengers collect their claims for compensation and refund from the airlines according to EU Regulation 261/2004.

We specialize in the Nordic jurisdictions under our brands: Flyhjælp, Flyghjälp, Flyhjelp, Lentoapu & Refundmore.

… and we have our very own litigation department that handles cases in the Danish, Swedish, Norwegian, and Finnish courts. We take cases all the way to the Supreme court or the European Court of Justice if necessary.

We have an ambition to be the best and biggest in the Nordics on air passenger rights.

Flyhjælp is not a law firm, we are a legal tech and legal dev looking for qualified and enthusiastic colleagues to join our litigation department, who:

• want to work with lawsuits and the courts.
• have an interest or maybe a background in law – maybe you are a law student.
• have strong analytical and written skills, and emotional intelligence.
• speak and write at least one of the Nordic languages at a native or professional level – we are currently looking for Danish speaking colleagues.
• speak and write English.
• are not afraid to explore new technologies.
• prefer freedom under responsibility.
• are interested in work life balance.
• want to grow and have fun.
• have a can-do attitude, which is motivating for colleagues and air passengers.
• and don’t mind that we may be a little wacky at times.

In the litigation department, you will gain insight into legal method and civil procedure, learn about evidence theory and to write short and precise texts. You will become an expert on air passenger rights according to EU Regulation 261/2004, and you can get to have oral court hearings in person, via phone or via video.

Our core tasks include:

• Preparation of pleadings in court cases.
• Settlement negotiations with the airlines.
• Contact with air passengers about what they have experienced.
• Contact with the courts regarding our cases.
• Assessing whether verdicts should be appealed and making appeals.
• Contact with external partners, including external law firms.

In the litigation department you will also work with optimizing our work processes for example by investigating and implementing new technologies that can help us.

Furthermore, the litigation department handles the enforcement of our verdicts via the enforcement courts.

The litigation department currently consists of 10 colleagues, who work full-time or part-time and who come from legal and non-legal backgrounds.

We are based in Copenhagen, but we are a Nordic and international workplace with colleagues from all over who speak English, Danish, Swedish, Norwegian, Finnish, Polish, Russian, Serbian, German and many more languages. Our company language is English and through our parent company, Flightright, we have colleagues located in Berlin, Budapest and Kyiv as well. Are you taking a long weekend in Berlin, then feel free to work from the office in Berlin.

If this sounds like something for you, please send an application, CV and relevant documents to our CLO, Benedikte Bolvig Lund, via email to [email protected]

Salary is negotiated based on work hours (full-time or part-time), performance, qualifications, and skills.